Return Policy

Website prices are only available through GlamourBeautyCenter.com and are NOT APPLICABLE at Glamour Beauty Center retail location

RETURNS

Glamour Beauty Center wants you to be fully satisfied with your purchases and we want to make sure that you have a pleasant experience while shopping with us. If you are not completely satisfied with your purchase we will gladly accept your return within 15 days of receipt, shipping will not be refundable. Also be aware that shipping charges will be deducted from your total amount if you decide to return your item even if you received free shipping. Please note that you are responsible for shipping fees when you return an item. If a return is a result of our error we will pay for shipping fees both ways and send you the correct item.

*Please note that a 15% restocking fee and S&H will be assessed to all returned products

CONTACT US BEFORE RETURNING ITEMS

Before returning an item be sure to contact us so that we can give you an RMA #. Please make sure that this number is visible on your return package. Failure of not having an RMA # that is visible on your return package WILL be refused by us.

Please be advised that skincare & hair care & Hair Extensions products are non-returnable

DEFECTIVE ITEMS

If you received a Defective Item please contact us within 15 days of receipt so that we can replace your defective item. We will pay for shipping fees both ways.

EXCHANGES

If you would like to exchange an item please contact us within 15 days of receipt. To exchange an item you are also responsible for shipping fees.

AFTER 15 DAYS

If your item is defective and 15 days have passed since you received your item please contact the manufacturer so that they may assist you. Manufacturer Warranty & Repair Contact Information is listed below this page.

MISSHIPMENT ERRORS

Items must be inspected for accuracy before opening. Misshipped items that are opened will incur at 15% restocking fee. If you find that you received the wrong item, do not open the item and please contact us within 7 business days for a prompt exchange.

Hair Extensions - Hair Extensions may not be returned/refunded due to sanitary purposes.

Please be aware of the above statements and carefully consider the Return Policy before purchasing any of our items. We will not under any circumstance exempt anyone from this Return Policy.

Ship returns to:

Glamour Beauty Center

1958 S. La Cienega

Los Angeles, CA 90034

p: 1-323-655-4567

email: info@4gbc.com

A NOTE TO CUSTOMERS: If you have placed an order with us and we are out of stock on the item which you ordered; you will be refunded & informed of the refund via e-mail. If you have placed an order with multiple items and we are out of stock on some of the items, we will contact you and inform you about the circumstance and let you decide what you want to do regarding your order. Three contact attempts will be made to the customer via e-mail and phone if we are out of stock on items on a multiple order. If we do not hear from the customer after three contact attempts, we will ship the items that we do have in stock and refund for the items that we do not have.

Manufacturer Warranty / Repair Contact Info.

Andis Company Inc.

1800 Renaissance Blvd.

Sturtevant, WI 53177

Phone: 800-558-9441

Email: andisweb@andis.com

Website: http://www.andis.com/USA/contactUs.asp

Belson Mega Hot Professional Series & Gold N Hot & Profiles Spa

Consumer Inquiries: Customer Assistance Group

Email: applicaconsumeraffairs@fox-international.com

Website: http://belsonproducts.com/contact.cfm
1-800-557-9463 - Monday-Sunday, 8:00am -8:00pm EST

Retailers, Distributors & Salon Professionals:
Customer Service Group
Phone: 800-327-8384
Fax: 305-364-0695